Authentic, Personalized Customer Journeys with Measurable Results

Increase conversion rates and sales with an automated, personalized communication solution that drives customer engagement and loyalty. 

Looking to create real-time, personal customer experiences that build relationships and improve conversion rates? Factory can help you design and implement a powerful targeting and personalization solution to serve up the unique imagery, messaging, and promotions to increase engagement, inspire strategic action, and create loyal, repeat customers.

Let's Talk!

Contact us today to learn how personalized engagement strategies can nurture meaningful relationships with your customers for optimal growth opportunities. 

01

UNDERSTAND YOUR CUSTOMERS

  • Real-time behavior and activity capture

  • Customer behavior segmentation

  • Customer data aggregation across systems

02

ENGAGE WITH REAL-TIME, DYNAMIC CONTENT

  • Targeted imagery and video

  • Dynamic deadlines, messaging, content, promotions

  • Custom journeys and sales funnels

03

AUTOMATE USER-SPECIFIC MARKETING CAMPAIGNS

  • Abandoned cart emails

  • Quote conversion reminders

  • User behavior-driven promotions

  • Client demographic promotions

CRAFT RELEVANT, ENGAGING CUSTOMER EXPERIENCES THROUGH SEGMENTATION

Target users in real time by their historical behavior – search and browsing trends, downloads, navigation patterns, and more. Create deeper segmentation by leveraging data from your ERP and/or CRM.

Craft relevant, engaging customer experiences through segmentation

GET PERSONAL WITH DYNAMIC CONTENT + IMAGERY

Build emotional connections with dynamic, personalized messaging, imagery, and video to help build stronger, lasting relationships that drive sales today and in the future. Create complex personalization and targeting rules that recommend the right products and promotions at the right time to shorten the sales funnel.

Get personal with dynamic content and imagery

EXTEND YOUR REACH WITH AUTOMATED MARKETING

Go beyond your website to engage customers with automated emails and advertising that target users with abandoned carts, specific website behaviors, outstanding quotes, and more. 

Extend your reach with automated marketing in your new personalization solution

MEASURE EVERYTHING FROM ATTRIBUTION TO CAMPAIGN EFFECTIVENESS

Aggregate data across your website, ERP, and CRM to help you spot trends and crystallize success formulas for boosting sales within specific channels and across the business. 

Measure attribution and campaign effectiveness with your personalization solution

SUCCESSFULLY LEVERAGE YOUR CUSTOMER DATA TO CREATE AUTHENTIC, ENGAGING CUSTOMER EXPERIENCES THAT DRIVE SALES